| Q
Do you work with both small and large firms? |
A Yes, we welcome instructions
from the spectrum of those that may benefit from our services.
We encourage all our clients to get to know us and we
do our best to understand our clients needs and the way
they work.
|
| Q
Do you handle publicly funded work? |
A Yes , and our fees are rarely assessed
downwards.
|
| Q
Can your agents attend Court? |
A All agents are vetted and can and
will attend Court if needed.
|
| Q
How do you charge? |
A We provide a wide range of
services and whilst we have fixed fees for some services
we are flexible. Please contact us on the telephone number
shown on the website.
For those instructing us on the first occasion we often
discount the cost to you as we know you will be back!
|
| Q
Do you provide refunds or credits if unsucessful? |
A Yes, we want satisfied clients.
If you or those instructing have a genuine grievance we
will return any fees or apply credit to your account.
|
| Q
We often have problems with affidavits from other
enquiry agents. Are you any different? |
A Yes, only 0.1% of affidavits or statements
of truth are returned by our clients or the Court Service.
All affidavits
are checked by the agent, manager and principal.
|
| Q
Are there situations in which you will not act? |
A Yes.
Where there
is a conflict of interest.
Where there
is a distinct possibility of the law being infringed,
for instance surveillance/following becoming close to
stalking.
|
| Q
Do you charge VAT? |
A We charge where legally required
to do so.
|
